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The Future of Healthcare is Virtual: How Payers Can Navigate the Booming Industry

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The Future of Healthcare is Virtual: How Payers Can Navigate the Booming Industry

By Lucia Savage

If you are a payer, would you want the hospitals in your network to not be accredited by the Joint Commission on Accreditation of Healthcare Organization (JCAHO)? What about your physician network? Do you want board-certified specialists? How about healthcare professionals who adhere to evidence- based medicine best practices, for instance, not prescribing antibiotics for colds caused by viruses?

These are the fundamentals to look for in both your brick-and-mortar and virtual-first digital healthcare providers. In fact, baseline evidence bears up to scrutiny that a virtual-first delivery method yields the same or better health outcomes as traditional healthcare. Today, a growing number of virtual-first healthcare providers are taking it upon themselves to meet and exceed the established quality standards of traditional healthcare. For example, in 2021, Omada earned the National Committee for Quality Assurance’s (NCQA) Population Health Accreditation, the first all-digital, virtual-first healthcare provider organization to do so.