How Virtual-First Care Works for Coaches and Care Teams
By Chris Sharon
Decades of studies on chronic disease care show that chronic health conditions are significantly improved when treated by multidisciplinary care teams with defined roles and functions. Today, virtual healthcare companies are discovering that those teams can expand and improve their approach through the use of digital platforms, which enable members to harness the motivation and ongoing support to improve their health, and create lasting change.
In the past, allied professionals such as diabetes educators and social workers have worked in tandem to support members, but typically on an ad hoc basis in clinics or in group education classes, and with geographical constraints. The rise of digital platforms and mobile apps now enables care teams to work much more collaboratively and from anywhere, while supporting dozens or even hundreds of members at the same time.